Found this while reading an article about franchises.
Second Cup is different from say, Tim Hortons. At Tim Hortons, all you have to do is take money and give a product in return. Take money, give a coffee. Take money, give a donut or a soup. Second Cup is more communal. It’s a neighbourhood thing where you meet people from the community. You get to know everybody. I’ve been here for just four months, and I know a lot of people already and they know me too. It’s about dealing with people and building relationships. It takes people skills to own a Second Cup whereas it’s more about taking orders and doing math to own a Tim Hortons.
I dunno. I’d almost rather go for the making money hand-over-fist model of Tim Hortons than the have-dialog-with-neighborhood-riff-raff at Second Cup. Too bad both franchises have such crappy coffee. I guess I could run one and never actually use the product myself 
Still looking for the not-computers-100%-the-time future sideways career shift. I mean, sure I like playing with systems and making them do my bidding, but there’s something missing, something more I want to do, but I don’t know what yet. I do know I’m not cut out for going back to school, and I’m 99.98% self taught in UNIX type stuff … both things kind of limit me. But I digress.
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